McKinsey contributed its advice about what the future of e-government needs in its report
E-Government 2.0 (PDF) last week.
At times the report simply reads like the wish list of every government web professional. Yet, it is good to have McKinsey's reputation backing up the recommendations.
McKinsey mentions the need to elevate web sites and web applications to a strategic, essential element of each agency's business. The report recommends accomplishing this by holding the "line of business" managers accountable for web application successes or failures and supporting them with cross-functional teams.
This would be a huge step in the right direction.
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